We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return unopened products within 30 days of delivery for a full refund.

To be eligible for a return:

• Products must be unopened and in their original packaging
• Return must be initiated within 30 days of delivery
• Proof of purchase is required

Once we receive your return, we'll process your refund within 3-5 business days. Please contact our customer service team to initiate a return.

At Nura Nutrition, we're committed to providing premium wellness supplements that supports your health journey with transparency and quality you can trust.

What sets us apart:

• Science-backed formulations developed with nutritional experts
• One of the only collagens with a complete formula (all five types) most will only include types 1 and 3
• Premium, sustainably sourced ingredients
• Third-party tested for purity and potency
• No artificial fillers, colours, or preservatives
• Transparent labelling with full ingredient disclosure

We believe in empowering you with the knowledge and nutrition your body deserves.

Shipping:

• Free standard delivery on orders over £30
• Dispatched same day if ordered before 12pm
• Standard delivery: 3-5 business days
• Express delivery available at checkout
• Orders are processed within 1 business day, 365 days a year
• You'll receive tracking information once your order is processed, another when dispatched, as well as shipping information from the courier so you always know where your package is.

Returns:

• 30-day return window for unopened products
• Free returns on all UK orders
• Refunds processed within 3-5 business days of receipt

For international shipping rates and policies, please contact our customer service team.

How should I take these supplements?

Dosage instructions are provided on each product label. We recommend taking supplements with food and water for optimal absorption.

Are your products suitable for vegetarians and vegans?

Many of our products are suitable for vegetarians and vegans. Check individual product descriptions for specific dietary information. (Collagen supplements are not suitable for Vegetarians or Vegans)

Can I take multiple supplements together?

Most of our supplements can be taken together safely. However, we recommend consulting with a healthcare professional before starting any new supplement regimen.

How long until I see results?

Results vary by individual and product. Most customers notice benefits within 2-4 weeks of consistent use.